Privacy Policy

IMAX® Theatre at Portage Place Privacy Policy
(IMAX Theatre at Portage Place is owned and operated by Manitou Theatre Management)

IMAX Theatre’s Privacy Policy outlines our commitment to protect the privacy and confidentiality of your personal information. It complies with the requirements of the Person Information Protection and Electronic Documents Act of Canada. This privacy policy applies to transactions made, and information collected on the IMAX Theatre at Portage Place web site, or in person at the IMAX Theatre Box Office, or over the phone with IMAX Theatre personnel, or in person at the IMAX Theatre lobby, or in person when IMAX Theatre participates in off site events and trade shows.

Accountability

IMAX Theatre at Portage Place is responsible for keeping your personal information confidential and applying it for the intended purposes. An appointed Chief Privacy Officer is accountable for the theatre’s compliance to this Privacy Policy.

Identifying Purposes

When you purchase tickets, products, and services from IMAX Theatre, enter contests, sign up for our e-newsletter, or complete a customer satisfaction survey we may collect certain personal information about you. This includes your name, mailing address, phone number, email address, credit card information, demographic information, satisfaction and film interest preferences. Your information identifies you as an IMAX Theatre customer and allows us to understand your needs, and inform you about programming, events, and product offerings which may be of interest to you.

Consent / How Your Personal Information is Used

Your knowledge and consent are required for the collection, use, or disclosure of your personal information. This information will be used only for the purpose we believe you would consider appropriate under the circumstances.

We use your personal information to process transactions in an efficient manner. This includes being able to process credit cards to purchase tickets, mail tickets to your mailing address, or to contact you when necessary to inform you about changes or cancellations to shows or events. We also use credit card information as proof of identity when picking up purchased tickets in person.

We may also use your personal information to send you information, or special offers from IMAX Theatre and our promotional partners. This material may be delivered by letter mail, telephone or electronic means.

When purchasing tickets we may share your personal information with our agents, representatives, contractors, or service providers so they can provide us with such services as credit card authorization and order fulfillment. We specify that these organizations can not use your information for any other purpose.

IMAX Theatre does not sell or disclose any of your personal information to any other business. Your personal information may be given to a third party in the event of transfer of ownership or assets of the IMAX Theatre at Portage Place. We may also disclose information when necessary to comply with the law, or to cooperate with law enforcement.

Internet Related Policies

When you visit www.imaxwinnipeg.com your personal information and email address are not recorded. IMAX Theatre uses cookies to identify you as a return visitor. Our “cookies” do not capture your individual email address or any private information about you. We use standard web server log files to count visitors and evaluate our site’s technical capacity. We use this information to find out how many people visit our website to make our pages more useful to our visitors, and to evaluate our site’s technical capacity.

We do not send unsolicited email. By adding your name to our e-newsletter subscriber’s list on our website, you authorize IMAX Theatre to send you messages to tell you about upcoming programming, events, and benefits offered by IMAX Theatre and its partners. At no time do IMAX Theatre’s partners have access to your confidential information. You may cancel your subscription(s) to our e-newsletter(s) at any time.

This policy discloses the privacy practices for our web site, however our site contains links to other sites. Once you link to another site you are subject to the privacy and security policies of the new site.

Safeguards

We protect your personal information by using safeguards that ensure specific individual information will not be made available to any unauthorized person. We use a multi-level security system to control access to information stored for our customers. We are committed to educate our employees about the issue and laws surrounding individual rights to privacy. Our employees are up to date on our policies and procedures for protecting personal information under our control.

Customer Access

Your personal information is kept as complete and up-to-date as necessary for the purposes for which it is to be used. If you wish to verify, correct or have your personal information removed from our database, please contact IMAX Theatre in writing at the following address:

info@imaxwpg.com

Mail to:
Chief Privacy Officer
IMAX Theatre
Y003 – 393 Portage Avenue
Winnipeg, MB R3B 3H6